Do you want to return a product or have a defective product? Please send us an e-mail or give us a call. We will process your request as quickly as possible.
You can return a product without giving a reason within 14 days after delivery.
- Within 14 days after delivery of your order, including a (copy of) invoice.
- The product is complete, unused and not damaged.
- The product is, if reasonably possible, packed in its original packaging.
- The return costs will be borne by you
If we cannot sell the product as new because it's incomplete, missing the original packaging, damaged, dirty or contains clear traces of use, we will refund 75% of the original amount paid.
After we have received the goods in good condition according to our terms, the product(s) will be refunded in 3 working days.
Defective or wrong product
The product is defective or you received the wrong product? Please send us an e-mail, give a clear description of the problem, and always refer to the ordernumber for quick processing of your request. Ofcourse you can also give us a call for help.