We accept the following payment methods:
To order secure, our website is using SSL technology. SSL is the acronym for Secure Sockets Layer. a SSL connection indicates that all communication which is sent or received is encrypted. It is the standard when transmitting personal information over the internet. You don't have to install anything on your browser, as all browsers support it.
All iDEAL payments (Netherlands only) are done on your own banks website. 100% safe and trusted.
Visa / Mastercard / Paypal
Creditcard and Paypal payments are processed by Paypal on their website. You don't have to create an account with them to pay with your creditcard. The payment done on Paypal's website is secured by SSL.
Company within the EU
Do you order for a company in the EU and you have a valid VAT number? In this case you don't have to pay Dutch VAT. To prevent the store from calculating VAT on your order, you have to order using a valid VAT number. After the order is placed it will be verified by us.
International customers outside the EU
Are you a international customer living/shipping outside the EU? Dutch taxes don't apply then. If you create an account the prices will be displayed exluding taxes when you're logged in. Taxes may be calculated when your order passes customs in your country.
If you have a valid voucher code, you can enter it when checking out. Please note that voucher codes can not be used on already discounted products.
Shipping & Delivery
If you placed an order with us before 15:00, the package will usually ship the same working day.
For your convenience, we will send you the tracking information, as soon as the package has been picked up.
Orders starting at Eur 100 will be shipped free of charge within the Netherlands.
For shipments outside of the Netherlands, the costs for shipping depends on shipment weight, service, and the country.
Exact pricing will be calculated automatically, when you click on "checkout". You can also use a UPS shiping cost calculator on every product page.
Please note that it is also possible to use PostNL for shipments, they are usually cheaper then UPS, but it takes longer for the package to arrive.
When you're not at home, PostNL will try to deliver the parcel 1 more time. After the 2rd try, PostNL will leave a notice with the address of the closest location where you can pick up your parcel. PostNL also delivers on Saturdays for private addresses.
Parcels sent with UPS will only be delivered at the specified address. UPS tries to deliver 3 times. After the first try you will receive an info-notice card. With this card you can choose a new time of delivery or even a new address. UPS only delivers during workdays.
You can pick up you order at our location in Venhuizen, for our address and opening hours contact page. When your order is ready for pick-up you will receive a notification by e-mail.